Sunday, January 2, 2011

Welcome! & Africa

Thank you for visiting "Volvo on Fire!"  Please enjoy this blog and let us know what your thoughts are on the whole experience:  burnedvolvo@westonfilm.com.  We are currently in Africa shooting a documentary about the event "Run Across Ethiopia," and we'd love your support.  You can check out our Kickstarter page for more information:  http://kck.st/eu9TUc
Thank you!
~James & Jamaica

Our burned up Volvo Wagon - a picture story

Like many people do,
we loved our "safe" Volvo for travel, leisure, and business:
 As smoke poured out from the front seat, we pulled over
and seconds after we jumped out, the car went up in flames:
 The starter motor wiring tripped and it drove itself backward
uphill into the ditch like an electric car & moving ball of fire:
We had just topped off the fuel tank that afternoon,
it magnified the fire with huge streaks of flames:

  The firemen arrive to a totaled loss of the car:
 The trail where the car drove itself backward uphill while burning:
 Jamaica and I were stunned; a huge part of our life went up in flames:
 The Volvo turned into a solid hunk of metal and
fused plastics; the toxic odor was unbearable:
 What if we had children (s)trapped into this family car?
Could've we got them out in time?
Before I started taking pictures, I didn't
realize my phone was on "video mode:"

Our Volvo fire experience

We are James and Jamaica Weston and we live in Traverse City, Michigan. We have always been huge fans of Volvo cars and used our 1996 850 Wagon for many pleasure and work trips. Owning a small film production company requires us to haul video equipment around with us; our Volvo wagon was the perfect vehicle to fit our needs. I grew up in a family that had a half dozen Volvo family cars over the span of my upbringing. I always prided our station wagons as being some of the safest and reliable cars on the road.

On the evening of September 21st , 2010, my wife and I were driving to a meeting when brown smoke suddenly poured out from between my legs under the driver's seat. Neither of us smoke, we didn't have anything that would start a fire, and the only quick conclusion we could come to was that the heat-seat had shorted out even though it wasn't even turned on. Within seconds of smelling and seeing the smoke, we had pulled onto the shoulder of the road, jumped out of the car, and moments later flames engulfed the front seats and quickly spread throughout the whole interior. We had just unfortunately topped off the gas tank that afternoon and as we sprinted far away from the car, the gas started exploding and sending up huge flames. The fire somehow tripped the starter wiring and apparently the starter motor powered the burning car and drove it like an electric car 50 yards backward uphill as the fire intensified; (I had put the stick in reverse to hold the car in place when I shut it off, at first I thought I had left it running when I saw it begin moving, but I checked and had the car key in my pocket).

Our car finally backed itself down a ditch as the firemen arrived and extinguished the burning skeleton. The whole evening experience was so surreal, one minute we are peacefully driving, 5 minutes later the car is unmanned driving itself backwards up a hill without the engine running while 12 foot flames streaked into the sky. We thought to ourselves: what if we had had our two infant nieces strapped into the back seat that day? The lose would have been imaginable and even more scary. So quickly the fire engine and crew had come and gone, the wrecker had taken the charred skeleton away, the police were gone, and we are standing on a grassy embankment all alone waiting for our friends to whisk us home.

Our Volvo wagon was our only car and at least a $2,500 loss (we only had PLPD basic insurance which didn't cover the loss). We have been forced to survive without a car over the past three months which has meant turning down many film production business opportunities due to not having an adequate way of transporting equipment. Not having a car and not being able to afford a new car has meant a loss of several thousand dollars in wages from missed job opportunities that required travel outside of the city where we live. Jamaica and I have always regarded Volvo not only as a leader in car safety, but as a company that watched out for its customers. Now that reputation has been disrupted in our minds as well as the minds of hundreds of our friends and acquaintances.

Our experience with the Volvo Product Investigation Coordinator Erica Kirsch was a positive one up till our last communication. She was very helpful in getting the car inspected by an engineer but said Volvo couldn't do anything for us because the car was too burned up to tell what the fire had been exactly caused by. She claimed that we had a lot of flammable “things” in the car almost implying that it was our fault the car had burned up. Sitting on the back seat we did have a stack of papers for our meeting that night and a change of clothes, but nothing that would ignite a fire. We always kept our car maintained and in good working condition and after significant research, we found out that the fire might have had something to do with the 2002 recall on the heat-seats for our exact model and year of car. Jamaica and I would love nothing more than to put this horrific happening in our past and move on but we so often reflect on what it used to be like having a car as we are forced to bicycle around town over winter icy roads blasted by well-below freezing wind-chills and snow squalls. We can just barley pay our bills each month through our film work; we will not be able to afford a new or used car for some time unless Volvo takes responsibility & steps up and helps out their customers.